Who I am
HEALTHCARE STRATEGY ARCHITECT
Hi, I’m Aviral. I help Indian healthcare organisations — clinics, hospitals, and the people running them — grow and run better, by putting the right systems in place.
I’ve spent 15 years building growth systems and improving operations across industries. I now bring that entire toolkit exclusively to Indian healthcare — helping organisations that are growing faster than their systems can support, or running well but not growing enough.
If you value structured thinking, honest feedback, and work that outlasts the engagement — you’re in the right place.
Education:
- B. Com. (H): Shri Ram College of Commerce
- MBA: IIM Ahmedabad
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What I do
Growth and operations
Market Strategy & Positioning
Identify the right patient segment, geography, or specialty mix — and position your organisation to win it. Built for the relationship-driven, referral-heavy dynamics of the Indian healthcare market.
Patient Acquisition & Growth System
Full-funnel patient acquisition: referral networks, digital presence, retention, and lifecycle design — built for sustained, repeatable growth.
Operational Improvement
Find the bottlenecks, wasted effort, revenue leakage, and capacity waste. A structured diagnostic of your organisation’s operational challenges — followed by systematic improvement.
Process & SOP Design
Turn tribal knowledge into documented, repeatable systems — critical for any organisation trying to grow beyond dependence on specific individuals or expand across multiple locations.
Insights: Clearer strategy, faster growth
Practical essays, frameworks, and field notes on growing and running Indian healthcare organisations — written for clinic owners, hospital administrators, and healthcare operators who want clarity without the fluff.
FAQs
What kind of problems do you solve?
I help Indian healthcare organisations grow and run better. On the growth side: patient acquisition, market positioning, brand strategy, and referral network development. On the operations side: removing bottlenecks, documenting SOPs, improving delivery consistency, and building the management infrastructure that lets a growing organisation run well. If your clinic or hospital is growing faster than your systems can support — or running well but not growing enough — I can help.
Who do you typically work with?
Independent clinics, multi-specialty hospitals, diagnostic chains, and healthcare group founders looking to scale or improve their operational discipline. I also work HealthTech or SaaS companies on a case-by-case basis.
What does a typical engagement look like?
It depends on the problem:
- 4–6 weeks for a focused diagnostic: strategy, positioning, or operational assessment
- 8–12 weeks for system design and implementation: patient acquisition systems, SOP design, or delivery consistency
- Ongoing retainer for management oversight and continuous improvement
All engagements begin with a clear diagnostic, move to system design, and end with implementation — not just a presentation.
How do you work with clients?
Most work is done remotely, with a structured cadence of:
- Deep-dive workshops
- Asynchronous research and analysis
- Weekly execution reviews
- Shared dashboards for progress, decisions, and deliverables
On-site visits are available for Indian clients when required for operations work or stakeholder alignment. The work is delivered through documented systems — not slide decks — so the organisation continues to run better after the engagement ends.
Do you work outside India?
My primary focus is Indian healthcare operators. International clients are considered on a case-by-case basis.
What is your pricing model?
Engagements are priced as project fees, structured around a clear scope of work:
- Fixed project fees for defined-scope engagements
- Retainer arrangements for ongoing relationships
You always receive a written scope of work before any engagement begins.
How do I know if we’re a good fit?
We’re a strong match if you:
- Are running or building a healthcare organisation in India
- Want structured thinking and honest feedback — not reassurance
- Are ready to commit to implementation, not just strategy
How soon can we start?
Typically within 2–4 weeks of an initial conversation, depending on scope and current availability. Reach out via the contact page to start.
What do you need to get started?
A brief conversation — usually 30 minutes — to understand the problem and confirm fit. After that, access to your team, any existing data, and a willingness to be direct about what’s working and what isn’t.
What outcomes can I expect?
Outcomes depend on the engagement, but typically include:
- A clearer growth strategy with a prioritised patient acquisition plan
- Documented SOPs that reduce dependency on specific individuals
- A patient experience that is consistent across shifts and locations
- Measurement systems that make performance visible
- A referral network that generates patient volume systematically
- A management cadence that lets you run a growing organisation without being present for everything
Consulting
Let’s build a foundationally strong healthcare business
If your clinic or hospital is growing faster than your systems can support — or running well but not growing — a brief conversation is usually enough to map the right next step.